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People power Progress! Be part of a team where you can learn, grow and thrive.

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Who we are

Why Work Here?

The essence of working at Progress is encompassed in three words:

why-work-here
Progress company pillars - People

People

We take pride in what we do, always valuing the whole person–at work and in life. Our diverse life experiences enrich our culture because people power progress.

Progress company pillars - Proven

Proven

Developing our people equips them to thrive. Our sustained success energizes our everyday, knowing what we do for customers matters and will last.

Progress company pillars - Progress

Progress

We’re in it for your outcome. By creating products that deliver faster cycles of innovation we help you achieve your goals.

You’ll work on industry-leading products alongside extraordinary people. Join us!

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Values

Our values revolve around trust, collaboration, adaptability and respect, captured for us by ProgressPROUD.

Progress That’s Built Around You

We continuously evaluate the benefits we offer to ensure we meet your evolving needs.

Compensation

Competitive salary, bonus and best in class Employee Stock Purchase Program (ESPP) with a 27-month lookback.

Employee Experience

We aim to create an environment where people view their time at Progress as the best chapter in their careers. We partner with you, recognizing and celebrating the moments that matter.

Career Growth

We empower you to own your career and personalize your growth by providing career development tools, internal career mobility, knowledge sharing and learning opportunities.

What our People Say

I’m fortunate to work with a large team of exceptional designers at Progress, each of whom brings a diverse skillset and expertise to the table…To work with a team that inspires you and for a company that respects you is a real privilege.

Mark Delaney Manager, Design Services
Mark Delaney

With supportive leadership and a dynamic environment, I'm empowered to excel in my role and make a meaningful impact every day. Proud to be part of the Progress family! #ProgressPROUD

Piyali Bandopadhyay Manager People Experience & Operations
Piyali Bandopadhyay

I get to work with a diverse group of incredible colleagues from various departments, which boosts my energy. Progress also gives me the opportunity to develop my own skillset, which allows me to succeed and grow.

Kevin van Setten Renewal Account Management – Team Lead
Kevin Van Setten

One of the many things I appreciate about Progress is they treat all employees with respect. They celebrate our differences by giving us a voice and a safe space in the organization, provide mentorship programs and have numerous employee resource groups, amongst a bevy of additional initiatives.

Laverne Chambers Customer Success Manager
Laverne Chambers

I understand why so many people have been working at Progress for decades – Progress encourages us to change jobs within the company if we want to try something new, so we never get bored.

Petr Springl Senior Director, Software Engineering
Petr Springl

Our culture is built upon open-mindedness, collaboration, creativity and fun. We are all passionate about our individual set of skills that collectively help us excel in our business and in our personal career aspirations.

Elena Gancheva Manager, Software Engineering
Elena Gancheva

Our Commitment to Our People, Our Global Community & Our Planet

Progress strives to be a company focused on belonging and empowerment, where every employee—no matter their experience, perspective, identity or belief—is respected. The actions we take to support our people and communities only reinforce our resolve to minimize our impact on the planet. Our Corporate Responsibility Program, Progress for Tomorrow, is organized around these three key pillars:

Our People

Belonging, Empowerment and Respect

Our Global Community

Charitable Giving,
Volunteering and Philanthropy

Our Planet

Environmental Sustainability

Progress Worldwide

Search Open Positions

job-offer

HR Services Specialist - Maternity Cover

Job Summary

We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.    
 
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. 
 
As a HR Services Specialist, you’ll be a key member of our HR Shared Services function, supporting employees and managers across the full hire-to-retire cycle and helping deliver a seamless employee experience. You’ll work with systems like ServiceNow and Workday to process HR transactions, respond to employee inquiries, and support process improvements. If you’re organized, customer-focused, and eager to grow your HR expertise in a fast-paced global environment, we’d love to chat.
 
Please, note that this is a maternity cover position with an approximate duration of 1,5 years.  
 
In this role you will:
  • Act as the first point of contact for HR-related queries submitted via ServiceNow, ensuring timely and professional responses.
  • Manage HR transactions in Workday, including onboarding, job changes, offboarding, and data maintenance.
  • Maintain and update internal HR documentation and knowledge base articles to ensure clarity and consistency.
  • Coordinate onboarding and offboarding processes, track fixed-term contracts and probation periods, and manage contractor processes via internal systems.
  • Collaborate cross-functionally with HR Business Partners, Payroll, Total Rewards, Legal, and others to support day-to-day operations and special projects.
  • Support HR audits and compliance efforts with accurate records and documentation.
  • Identify and help implement process improvements and automation initiatives to improve efficiency and employee experience.
  • Generate and analyze HR data reports to provide insights for decision-making.
  • Conduct employee training sessions on HR systems and processes.
  • Handle sensitive employee data with the highest level of confidentiality and professionalism.
  • Help maintain local intranet content for employee-facing HR information.

Your background:

  • 3+ years of experience in HR operations, shared services, or a similar role.
  • Hands-on experience with Workday and/or ServiceNow;
  • Good understanding of Bulgarian labor law and HR best practices.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills in English.
  • High level of confidentiality, professionalism, and attention to detail.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   

What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:  
      Compensation:
      • Generous remuneration package
      • Employee Stock Purchase Plan Enrollment
      Vacation, Family, and Health
      • 30 days paid annual vacation
      • An extra day off for your birthday
      • 2 additional days off for volunteering
      • Premium healthcare and dental care coverage
      • Additional pension insurance
      • Well-equipped gym on-site 
      • Co-funded Multisport card
      • Daycare Center for your little ones onsite
      • Flexible working hours and the opportunity to work from home.
      • Free underground parking with a designated space for bikes and electric scooters
      But most importantly a great company culture with wonderful colleagues to learn from and collaborate with!

      #LI-NT1
      #LI-Hybrid

      Together,
      We Make Progress

      Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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